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Terms

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Legal

Black Origin is the trading name of Shiwase Kobe Cuisine Limited.
Shiwase Kobe Cuisine Limited is New Zealand owned and operated.
The base of operations is Christchurch, Canterbury, New Zealand.

Delivery / Shipping

Delivery is done by an overnight courier unless advised else wise. Estimated delivery time is 1-2 working days. Delivery outside of New Zealand is not possible.

Refund Policy

Due to the nature of our products, no refunds can be issued.

Payment statements

The name that will appear on your bank statement is Black Origin. Your account will be charged in NZD.

Security

Your payment is processed through eWAY Payment Gateway. eWAY secures all your customer and credit-card data with military-grade software and servers, and the highest level of encryption available. Black Origin will not store or transfer any of your credit card information. All data is transferred using eWAYs secure servers.

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